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Technical Support

At Amfasoft, a core company value is, “To create value through continuous innovation”. The Customer Maintenance & Support program is perhaps the most tangible proof of this value in action. At its simplest; this offering delivers product upgrades and technical support. In reality, it insures Amfasoft is meeting your needs as they deepen and grow.

The Programme includes:

The benefit of thousands of hours and millions of dollars of product development in the form of major and minor product releases

The benefit of continuous product testing and improvement in the form of patch releases and Service Packs

The security of access to Amfasoft  experts via multi-lingual, phone-based technical support

The ease of online self-service tools, including a case management system and a robust knowledge base

The expertise in process management from implementation to production that includes a formal hand-off from the consulting team to technical support (if consulting services are used)

Commitment to Excellence
Of course, Amfasoft's commitment to customer care extends beyond our support offerings. As part of your relationship with Amfasoft, you have access to an extensive array of resources that include an Account Management team, customer communities and more.


Quick Support Facts
Email:
support@amfasoft.com
Toll Free Number: 800-994-AMFA


Please give us 24hrs after you have submitted the request to get back to you on the support issues.